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Mr. Akshay JainSwarn Shree TradecorpElectronics Accessories |
“Snapdeal seller panel and app are continually improving with new features every now and then. But a really cool feature is the ‘Buyer Seller Message’ feature. This feature has helped us minimize returns by addressing buyer concerns one-on-one. We get the chance to clear buyer’s doubts and misconceptions about the product. I would recommend all sellers to proactively use ‘Buyer Seller Message’. Thanks!”
M/s. MTS Enterprises....Watches |
“I find the ‘Buyer Seller Message’ feature one of the most impactful, as this will reduce our returns, which otherwise may have occurred due to small doubts and queries buyers may have about the product. We can directly interact with the buyer and clear his doubts, thereby averting a return. I think it’s a really smart move!”
 Mr. Namo JainNamo OverseasKitchenware |
“Snapdeal seller panel is very user-friendly. But what I like the most about the panel is the visibility of buyer returns and the buyer seller message feature. Buyer seller message is the perfect tool for us to address buyer concerns about the product, thereby, avoiding a potential return.”
Ms. Suzzane JonesMK HandicraftHandbags & Clutches |
“We find managing returns very easy and hassle-free through the seller panel. To give us control over our buyer returns, buyer seller message feature has been introduced which gives us a chance to clarify buyer's doubts about the product and; hence, convert it into sale instead of return. Great thought, Snapdeal!”
 Mr. AnujQuartz Stone India Pvt. Ltd.Women's Footwear |
“We are really pleased with the new feature in the seller panel where we can receive messages from buyers and respond to them. It helps us in resolving buyers' doubts about the product, and eventually avert possible returns. I believe this would also help us in growing our business by understanding customer needs in a better way.”
Ms. Sana YusufSRS EnterprisesWatches |
"Snapdeal has added this great feature of buyer seller chat on the seller panel. It's really useful as we have been able to reduce returns by resolving buyer queries before they can initiate returns. Great platform to directly interact with the buyer!"